Privacy Policy

Last updated: September 11, 2026

Sai Creations ("we", "us", "our"), operating the website WowKruti ("the Site"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

  • Personal details: name, email address, phone number, shipping and billing address, provided when you place an order, create an account, or contact us.
  • Payment information: processed securely through our third-party payment gateway partners. We do not store your full card, UPI, or banking credentials on our servers.
  • Order details: products purchased, customisation details (e.g. names/text for engraving), order history.
  • Technical data: IP address, browser type, device information, and cookies collected automatically for site functionality and analytics.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfil your orders, including customisation and delivery
  • Communicate order updates, confirmations, and support responses
  • Improve our website, products, and customer experience
  • Send promotional offers or updates, where you have opted in
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share necessary information with:

  • Logistics/courier partners, to deliver your order
  • Payment gateway providers, to process transactions
  • Service providers who help us operate the Site (e.g. hosting, analytics), under confidentiality obligations
  • Law enforcement or regulatory authorities, where required by law

4. Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and gather analytics. You can control or disable cookies through your browser settings; some site features may not function properly if disabled.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data held by us by contacting us at saicreationsdecor@gmail.com. We will respond within a reasonable timeframe in accordance with applicable law.

7. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

For any privacy-related questions, contact us at:
📧 Email: saicreationsdecor@gmail.com
📞 Phone: +91 8456826932
📍 Address: Ground Floor, Lane-11, Beside Bishnupriya Apartment, Jayadev Vihar, Bhubaneswar, Odisha, India